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500强公司广州急聘IT支持

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发表于 2011-5-31 14:47:15 | 显示全部楼层 |阅读模式

BASIC FUNCTIONS

Providing the Level 2 end-user and base infrastructure support.

NATURE AND SCOPE

This position provides level 2 end-user and base infrastructure support. Support is required in normal working hours. Support during non working hour may be required in emergency situation.

Primary Job Functions/Responsibilities

     Provide daily level 2 end-user support following problem and change management process

     Maintain/enhance the infrastructure service including printers, voice service, IT room

     Plan and implement daily operations changes

     Coordinate with operations, DIAL and the local vendor for daily operations

     Handle backup tapes and tape movement

     Perform bill verification to ensure timely payment and accuracy

     Ensure compliance with ExxonMobil security and control standards, and carry out control plans as required in Controls Calendar

     Liaise with vendors on projects and routine maintenance issues, highlight performance and measure vendor performance and provide suggestions on vendor improvements

SKILL REQUIREMENTS

     Technical knowledge on general computing skills

     Familiarity with general desktop application support and operations processes

     Strong analytical, communication, customer service skills

     Work independent and adaptable to changing priorities

人员要求:

1、本科,相关专业

2、1-2年相关工作经验

3、英文书面、口语熟练

4、性格开朗外向
工作地点:广州珠江新城
如有意向请发送简历至:joblxx@ciicsh.net,并注名应聘职位,谢谢!
 
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